Privacy Policy.

 

Abahana Local Group S.L. hereby provides information on its privacy policy regarding the processing of personal data.The use of this website does not require users to provide any personal information, and the company cannot associate the data with a specific user. If personal data are provided, such data will be collected and processed in accordance with the rights and limitations set forth in the applicable law.

 

Who is responsible for processing your data?

  • Data Controller: Abahana Local Group S.L.
  • Tax ID (CIF): B53977450
  • Postal Address: Ctra. Moraira-Calpe Nº 193, 03724 Moravit, Alicante (Spain)
  • Data Protection Officer (DPO) Email: dpo@abahanavillas.com

 

What type of data do we process?

Depending on the nature of your relationship with us (holiday rental, property sales and purchases, or simply browsing our website), we may process the following categories of personal data:

  • Identification data: name, surname, ID document, nationality, date of birth.
  • Contact data: postal address, email address, telephone number.
  • Financial and economic data: bank details, payment methods, proof of transfers.
  • Transactional data: contracts, deeds, bookings, payment records, and services used.
  • Browsing data: IP address, connection details, location, technical preferences, and browsing habits.
  • Data related to preferences, interests, or specific requests derived from your interaction with us.
  • Data required for legal compliance, particularly regarding anti-money laundering (AML/CFT), including the source of funds and supporting documentation.
  • Data derived from the use of the whistleblowing or internal reporting channel, including, where applicable, the identity of the whistleblower and the reported person, the facts described, supporting evidence, and any other data relevant for internal investigation purposes. These data will be processed with full confidentiality and in accordance with Law 2/2023 of February 20.

When we request your data to access a specific functionality or service, some fields may be marked as mandatory. If you do not provide such data, we may not be able to offer the requested service.

Please note that if you choose not to provide these data, you may not be able to complete your registration as a user or access certain services or functionalities.

 

For what purposes do we process your personal data?

Depending on how you interact with our website, we will process your personal data for the following purposes:

1. To handle requests or queries made through the various channels provided on our website.We only process the personal data that are strictly necessary to manage or respond to your request.

2. For marketing purposes.

If you subscribe to our newsletter, your personal data will be used to send periodic company updates and information. You may unsubscribe from the newsletter at any time and at no cost by contacting us at the DPO email address or following the instructions included in each communication.

3. For social media management.

If you follow or contact us through our social media profiles, we will process the information you provide for the sole purpose of responding to your messages or comments and managing our list of contacts.


4. For usability and quality analysis to improve our services (Cookies).

When you access our platform, we will process your browsing data for analytical and statistical purposes, to understand how users interact with our website and to implement improvements. We may also conduct surveys to measure customer satisfaction and identify areas for improvement.

 

What is the legal basis for processing your data?

The legal basis for processing your personal data depends on the purpose of processing, as follows:

1. Handling requests for information
The legal basis is your informed consent to respond to inquiries made through the website, which implies acceptance of these terms.

2. Marketing
The legal basis is your consent to receive promotional communications.

3. Social media
The legal basis is your consent to respond to inquiries made through social networks and to maintain contact once you choose to follow our profiles.

4. Usability and quality analysis (Cookies)
The legal basis is your consent for the installation and use of cookies on our website.

 

How long will we keep your data?

1. Requests for information:
We will process your data for the time necessary to manage your request and for an additional period of one year.

2. Marketing:
We will process your data until you unsubscribe or cancel your newsletter subscription.

3. Social media:
We will process your data for the time necessary to respond to your messages or requests and as long as you remain a follower of our profile.

 

Will we share your data with third parties?

Personal data will not be shared or disclosed to third parties, except where required by law, where we have your express consent, or where we determine that there is a legitimate interest, which will be duly communicated to you.

However, please note that we are active on the following social networks: Facebook, LinkedIn, Instagram, and YouTube, to keep our followers informed about company news and services.

You may access these social networks voluntarily via the links provided on our website or directly from your browser or mobile app.

Please be aware that this website is not responsible for how these social networks use your data. However, when such data are generated on the social network and result from your interaction with our official account, we are joint controllers with the respective network.

To give informed consent for the data transfer and processing carried out by these platforms, please read the privacy policies of the social networks you wish to access:

This way, before clicking on the social media logos on our website, you can inform yourself and voluntarily redirect your data with prior knowledge of the processing of your data.
Other technological services:

Group companies
We inform you that, in the context of managing and providing services contracted with Abahana Local Group S.L., certain companies within the same corporate group may participate in the execution of these services. Accordingly, such entities may access and process personal data strictly necessary for the proper administrative, operational, and contractual management of the products or services subscribed with Abahana Local Group S.L. This processing will be carried out in full compliance with Regulation (EU) 2016/679 (GDPR), ensuring at all times the confidentiality, integrity, and security of the processed data.

International data transfers

Any international transfer of personal data (for example, in the case of cookies, social networks, etc.) will be based on your explicit consent, unless there is an adequacy decision, appropriate safeguards, or another legitimate legal basis for such transfer.

Anti-Money Laundering (AML) compliance

In compliance with Law 10/2010 on the Prevention of Money Laundering and Terrorist Financing and its Regulations, the following information is provided:
Your data will be processed to verify your identity, determine the nature of the operation, and apply due diligence measures where applicable.
The controller is required to retain certain documentation for ten years and may share information with SEPBLAC or other competent authorities without prior notice to the data subject.
The processing and retention of such data are legally based on Article 6.1(c) of the GDPR (legal obligation).

 

What are your rights when you provide us with your data?

We are committed to maintaining the confidentiality of your personal data and ensuring that you can exercise your rights.

You may exercise your rights at no cost by sending an email to our DPO at the address provided Dpo@abahanavillas.com , indicating the reason for your request and the right you wish to exercise.

If necessary for identification purposes, we may request a copy of a valid ID document. You have the right to:

  • Request access to the personal data we hold about you.
  • Request rectification of inaccurate or incomplete data.
  • Request erasure of your data when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent.
  • Request restriction of processing, allowing you to ask us to temporarily suspend or retain your data longer if needed.
  • Withdraw your consent at any time for processing based on consent.
  • Receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
  • Object to the processing of your data when based on legitimate interest.
  • Finally, you have the right to lodge a complaint with the relevant Data Protection Authority, particularly with the Spanish Data Protection Agency (AEPD): https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

 

Changes to the Privacy Policy

We may modify the information contained in this Privacy Policy when deemed necessary.
If we do so, we will notify you through various means on the Platform, or even via email, when such changes are significant to your privacy, so that you can review, evaluate, and, if applicable, opt out of certain services or features.

 

Information about Cookies

We use cookies and similar technologies to facilitate your navigation on the Platform, understand how you interact with us, and, in some cases, show you advertising based on your browsing habits.
Please read our Cookies Policy for detailed information on the cookies and similar technologies we use, their purposes, and other relevant details.