General conditions of use and rental
According to Decree-Law 9/2024, of August 2, of the Consell, amending the regulations governing tourist use housing.
*These general conditions will apply to all bookings considered, according to Decree-Law 9/2024, as tourist use housing or non-tourist use housing*
1. Introduction
This document establishes the general conditions governing the provision of hotel services that Abahana Villas provides to its guests in the villas managed exclusively and comprehensively, as well as in the villas where it only provides support services to the owner for the holiday management of their villa.
The general conditions for booking villas, detailed below, form an integral part of the contract between the guest (hereinafter, the "guest", "you", "your" or "yours") and ABAHANA LOCAL GROUP SL. CIF: B53977450, legally registered in the Registry of Tourism of the Valencian Community with No.EGVT625A, Ctra. Moraira-Calpe Nº 193. Ptda Moravit. 03724 Teulada-Moraira - ALICANTE - SPAIN Tel: +34 965 87 45 40; Email: info@abahanavillas.com (hereinafter, "Abahana Villas", "our" or "we"), therefore the signing of the contract implies acceptance of each and every one of these conditions regardless of the media you use to make your booking: Abahana Villas central telephone reservations, Abahana Villas website (www.abahanavillas.com), or through central reservation systems or external websites of other Agencies or tour operators with whom Abahana Villas has collaboration agreements.
2. Rates
The rental rates for our portfolio of villas, houses, and apartments will always be specified according to the rates indicated for each villa on our website.
The published rates for rental are variable depending on the chosen dates and may feature discounts or special offers. These rates are clearly specified on the page for each villa on our website, www.abahanavillas.com. Rates, minimum stay, and arrival days may vary depending on the season, so we recommend searching by dates on our website.
The rates include the provision of the accommodation, all inherent tax charges related to the house (VAT, local, community, or tourist taxes as applicable), water consumption, energy costs, management fees, pool and garden maintenance, and periodic final and intermediate cleaning of the villa. Intermediate cleaning will be included for bookings longer than ONE (1) week and will be offered personally to the guests.
Potential extra costs for requesting additional items not included in the villa, such as extra beds, fans, cots, high chairs, as well as surcharges for accommodating pets in the villas, etc., are not included in the rental rate, unless specifically indicated in the description of the contracted villa on the Abahana Villas website.
3. Booking and Payment Conditions
3.1. Purpose of the contract
The booking and contract are exclusively for tourism purposes, not for business purposes, event celebrations, advertising activities, or other types. Therefore, any liability to companies or individuals for damages resulting from loss of business profit or any activity other than tourism purposes is declined.
Additionally, in compliance with Decree-Law 9/2024, of August 2, of the Consell, bookings made by the same guest for a period equal to or greater than 11 days cannot be considered tourist use housing ("VUT") according to current regulations, and therefore may be considered lodging ("Non-VUT").
3.2. Booking Methods
Rental bookings can be made by telephone, email, or through the website www.abahanavillas.com. However, the booking only becomes binding when Abahana Villas has received the initial payment for the booking from the guest. The booking system must indicate whether the reservation corresponds to VUT or Non-VUT.
3.3. Method of Payment
Payments can be made via bank transfer or bank card (credit or debit, excluding American Express). The following are not accepted as means of payment: bank drafts, holiday vouchers, or cash payments. The consideration of VUT or Non-VUT will not affect the payment method.
3.4. Rate
Abahana Villas offers rates with different prices and cancellation conditions. During the booking process, the guest can choose the desired rate, committing to respect its price and cancellation policy. The guest has a period of THREE (3) days to contact the Abahana Villas bookings department and request rectification of the chosen rate type (Tel: +34 965 87 45 40; Email: info@abahanavillas.com). Once this period has elapsed, no correction can be made to the chosen rate. Likewise, they will be clearly displayed during the booking process for both VUT and Non-VUT.
3.5. Payment Plans
Different payment plans are available to the guest regardless of whether it is VUT or Non-VUT:
3.5.1. Payment 10% - 90%: 10% is paid to formalize the booking and the remaining 90% at least 31 days before arrival.
3.5.2. Payment 50% - 50%: 50% is paid to formalize the booking and the remaining 50% at least 7 days before arrival.
3.5.3. Monthly: First payment on the day of booking, followed by monthly instalments in the subsequent months (the date of monthly payments is calculated based on the arrival day), with the last payment made at least 7 days before arrival.
3.5.4. One-time payment: The full amount is paid at the time of making the booking.
3.6. Availability of Payment Plans
The choice of the payment plans indicated above is conditioned by the number of days between the booking date and the effective start of the stay:
3.6.1. If the booking is made more than 180 days (6 months) in advance of the arrival date: Only the options provided in points 3.5.1., 3.5.3., and 3.5.4 above may be chosen.
3.6.2. If the booking is made between 180 days (6 months) and 31 days (1 month) in advance: Only the options provided in points 3.5.1. and 3.5.4 above may be chosen.
3.6.3. If the booking is made between 30 days and 7 days in advance: Only the options provided in points 3.5.2 and 3.5.4 above may be chosen.
3.6.4. If the booking is made less than 7 days in advance: Only payment option 3.5.4 is available.
3.7. Payment Terms
The payment terms will be indicated in the booking confirmation and under no circumstances will keys be handed over unless Abahana Villas has received the full amount of the booking. In case of payment by bank transfer, if the full amount has not been received by the time of arrival, a hold will be placed on the guest's credit card for the amount overdue, in addition to the security deposit hold (See "6. Security Deposit"). This hold will be released once the payment is received. If the outstanding amount is not received, the entire deposit withheld as guarantee for said payment will be collected. If the guest does not have a credit card, the amount overdue will be charged to a debit card, and once the transfer is received, a refund will be issued.
3.8. Cancellation of the booking due to non-compliance with payment conditions
If the guest fails to meet any of the indicated deadlines by more than 3 working days, the booking will be automatically cancelled. Abahana Villas undertakes to send payment reminders and notifications of imminent cancellation by email to the guest, to prevent non-payments due to oversight.
3.9. Extending your Stay
If the guest wishes to extend their stay in the booked villa, arriving earlier or leaving later than the initially indicated date, they can request this procedure from the Abahana Villas bookings department or make the modification through the user area on our website www.abahanavillas.com, provided the booked villa is available for the required dates. Added nights will be charged at the pre-established rate for the period in question, applying offers or discounts if applicable. Likewise, the booking system must indicate whether the extension of the stay corresponds to VUT or Non-VUT.
3.10. Cutting short your Stay
If the guest decides to cut short their stay for any reason, no reimbursement will be due as the stay was fully reserved for them and is subject to the number of nights indicated in the contract. Likewise, the booking system must indicate whether the shortening of the stay corresponds to VUT or Non-VUT.
3.11. Request to change villa by the guest
Changing the villa in a confirmed booking is not permitted, except in cases covered by clause 11.
3.12. Request to change dates by the guest
If the guest wants to keep the same number of nights and the same villa for their booking, but wishes to bring forward the dates they initially chose, the following conditions must be complied with. Date changes must identify if the stay corresponds to VUT or Non-VUT.
3.12.1. If the guest wishes to bring forward the dates of their stay and the villa has the required availability, the change will be processed if it respects the restrictions of the villa in question. If this results in an increase in the booking amount, the guest is obliged to pay it before the start of their stay. Under no circumstances will the initial booking amount be reduced or part of the paid amount refunded. Additionally, for VUT and Non-VUT bookings, the date change procedure must clearly reflect any price adjustments, and confirmation will be subject to availability and the specific conditions of each modality.
3.12.2. If the guest wishes to divide the nights of their stay into two or more periods and the villa has the required availability, Abahana Villas will study the request but reserves the right to reject it. If accepted, each period must respect the corresponding minimum stay and will be treated as individual date changes. Each period will be treated as a booking and must respect the conditions of point a. of the date change request section. Additionally, the corresponding administration charges derived from this modification will be charged. In the case of VUT and Non-VUT bookings, each fragmented period will be evaluated independently, must comply with the minimum stay conditions, and be subject to the cancellation and modification policies relevant to the booking modality.
3.13. Guest No-Show
If 48 hours have passed since the start date of the booked stay without the guest having checked in at our offices or having indicated the specific arrival day for the booked stay, we will consider the booking cancelled and no discount or refund on the total booking price will be applicable. This applies equally to bookings considered as VUT or Non-VUT.
4. Rate Types and Cancellation Conditions
Cancellation penalties depend on the means of booking and the rate type. They will apply indistinctly to bookings considered VUT or Non-VUT.
4.1. Booking Methods
Individuals who made their booking through an agency or tour operator must adhere to the cancellation conditions indicated by said intermediary.
If the booking was made directly with Abahana Villas, the cancellation policy will depend on the rate type chosen by the guest.
4.2. Rate Types
4.2.1. Best Price
Non-refundable cancellation policy, except in cases covered by our cancellation policy for specific official restrictions, which allow obtaining a full refund of the amount paid.
4.2.2. Flexible Rate
In case of cancellation up to FOURTEEN (14) days before arrival, regardless of the reason, the booking holder receives a voucher for the total amount paid, redeemable for any other stay without villa limitation. Vouchers will expire on December 31st of the year following the cancellation date of the original booking.
Additionally, a full refund of the amount paid can be obtained provided the reason for cancellation is covered by our cancellation policy for specific official restrictions.
4.2.3. Maximum Security
In case of cancellation up to FOURTEEN (14) days before arrival, regardless of the reason, the booking holder can choose between a refund of the amount paid minus cancellation fees (8% of the total booking amount) or a voucher for 100% of the amount paid.
Vouchers will expire on December 31st of the year following the cancellation date of the original booking.
Additionally, a full refund of the amount paid can be obtained provided the reason for your cancellation is covered by our cancellation policy for specific official restrictions.
5. Cancellation Policy for Specific Official Restrictions
Abahana Villas provides a full refund of the amount paid, for any of its rates, if the contracted stay, whether VUT or Non-VUT, cannot take place for any of the following reasons:
- Quarantine of at least SEVEN (7) days to enter Spain.
- Temporary border closure (exit border of the country of origin or entry border into Spain).
- Perimeter lockdown preventing entry into the Valencian Community.
- Sectoral closure (prohibition of renting holiday homes in Spain or in the province of Alicante).
Cancellation window for specific official restrictions: Between FOURTEEN (14) and SEVEN (7) days prior to the arrival date, or the day before arrival if the reason for cancellation occurs during the last SEVEN (7) days prior to arrival.
6. Security Deposit
A security deposit is established in the booking as a guarantee for the proper use, preservation of furniture, belongings, and respect for the conditions of use and departure. Said amount will be withheld on the guest's credit card on the day of arrival and will not be effectively debited from their account, unless there is a breach of the departure conditions and/or conditions of use of the villa. If the guest does not have a credit card, the deposit amount will be charged to their debit card.
The security deposit will be released or, alternatively, refunded one week after the end of the stay, provided that the accommodation has been checked to ensure the correct state.
7. Specific Conditions for Long-Stay Bookings
Long-stay bookings are considered those lasting longer than 28 nights and whose cost has been established according to the prices indicated on the webpage of the contracted villa. Under no circumstances can a Long-Stay booking be considered VUT, therefore this clause is exclusive to those bookings whose duration consideration is longer than 28 nights.
7.1. Price of Long-Stay Bookings
Individuals who made their booking through an agency or tour operator must adhere to its conditions. It is necessary to consult our Reservations Team (+34 965 87 45 40 - info@abahanavillas.com) for more details on the specific conditions attached to long-stay bookings.
8. Arrival at the Villa
Abahana Villas has two reception and permanent assistance offices open Monday to Sunday called Check-In Offices, with the following addresses and contact telephone numbers:
Calpe Check-In Office
Avenida Jaime I El Conquistador, 31
03710 Calpe (Alicante)
Tel.: +34 965 83 82 33
Moraira Check-In Office:
Carretera Moraira a Calpe, 306
Centro Comercial Moravit
03724 Moraira (Alicante)
Tel.: +34 965 59 56 15
Check-ins will take place from 17:00 onwards. For arrival at the villa, the guest must have already paid the full amount of their booking, including contracted extras, to be able to collect the keys at the corresponding Check-In Office (address, dates, and times indicated in the booking confirmation).
Key collection must take place at the office address indicated in the booking. Under no circumstances should guests go directly to the villa, as prior to the guest's arrival, it is mandatory that our cleaning team has fully completed the cleaning and the corresponding quality inspection has been carried out. For security reasons, cleaning teams are not authorized to let guests into the villa if check-in has not been completed.
If the guest arrives after the time slot indicated in the contract, they must contact Abahana Villas to coordinate key collection (Late Check-In) at the corresponding check-in office. Once the guest has completed check-in, and the security deposit for their stay has been blocked, they will be given one set of keys for the booked villa.
In accordance with current regulations on public safety and traveller control, registration of all guests staying at the property is mandatory, including minors accompanied by responsible adults. Abahana Villas will facilitate this process during the booking procedure via a secure digital platform. The complete registration of all occupants must be carried out before the start of the stay, being an essential condition for access to the property.
9. Departure from the Villa
Departures must take place before 10:00 am, and the set of villa keys must be returned to the same Check-in Office where they were collected. If the guest has not vacated the villa by the indicated deadline, Abahana Villas may apply an extra charge of up to one day's stay, as this circumstance would cause significant disruption to our cleaning and quality control processes for the corresponding day.
If, after checking the property, any serious damage or missing valuable content is found in the property, a charge will be applied to the guest's security deposit for the value of the damage caused, up to the limit of the amount established as the deposit. Once the appropriate amount has been debited based on the damage caused by breach of contract obligations, Abahana Villas will contact the guest to inform them of the reason for the additional charge made. If the damage caused by the guest to the property exceeds the security deposit, this circumstance will be communicated by email or telephone to the guest, and if an understanding cannot be reached, the corresponding legal actions will be taken as established in Clause 14.
10. Conditions of Use
10.1. Guest Responsibility
The guest who books accommodation for other occupants (in addition to themselves) will be liable for the total rental price and for damages caused by their behaviour and the behaviour of all others who occupy the rented accommodation. Nevertheless, legal responsibility applies to all occupants of the villa, who may be claimed against for the total damages caused by the group, regardless of which person in the group caused them.
If the property is located within a community of owners, the guest expressly agrees to respect and comply with the rules of coexistence and use of common areas established by said community. Failure to do so may lead to early termination of the stay, without right to reimbursement, as well as reporting the facts to the competent authorities, if required.
10.2. Maximum Number of Guests
The booking is valid for the maximum number of people indicated in the booking form and the contract. Occupying the accommodation with more people than indicated is not permitted, and occupancy with a higher number of people could lead to the termination of the rental contract and the loss of the security deposit. In that case, payments made will not be refunded, and the guest must pay the total rental amount (See clause 10.3).
10.3. Celebrations or Parties
Holding celebrations and/or parties in the contracted villa is not permitted under any circumstances. If the guest invites external individuals to the contracted villa, the number of attendees must, in any case, be equal to or less than the maximum number of guests allowed in the villa, always respecting the current schedules and rules in each locality, as well as maintaining correct and peaceful coexistence with the neighbours adjacent to the booked villa.
Non-compliance with clauses 10.2. and/or 10.3. entitles Abahana Villas to cancel the booking with immediate effect without the right to a refund of the total agreed amount to the booking holder (Regardless of whether it has been paid in full or not), which must be communicated in writing by any means that allows proof (email to the booking holder, text message to the provided phone number, etc.). If Abahana Villas exercises this right, the guest of the contracted villa will forfeit the right to remain in it and must vacate the villa when requested.
If the guest refuses to vacate the villa after a prior request from Abahana Villas, they will be obliged to pay a penalty equivalent to double the daily price of the booking for the contracted villa, for each day they improperly remain in it.
In addition to the above, any damages and/or defects caused to the villa as a result of holding celebrations and/or parties will be borne by the guest or guests of the villa, who may be claimed against for the full cost of repairing the damages caused, regardless of the person(s) who caused them.
Booking a villa by companies or individuals for the organization and development of celebrations, events, and/or parties is strictly prohibited regardless of the number of attendees and will entail the penalties described in the preceding paragraphs.
10.4. Smoking inside the property is forbidden
Smoking is only permitted in the outdoor space of the villas.
10.5. Pets
To accommodate pets in one of our villas, the guest must first ensure that the chosen property allows them. This information can be found on the webpage of the villa in question and can also be obtained by contacting our bookings department (+34 965 87 45 40 - info@abahanavillas.com).
Each pet must be obligatorily included in the booking and incurs an additional charge of €50/each. If Abahana Villas or its suppliers verify that the guest has introduced one or more pets during the stay without adding them to their booking and without them being allowed in the villa, Abahana Villas is authorized to proceed with the automatic cancellation of the stay, requiring the guest to vacate the villa within a maximum of EIGHT (8) hours. If this situation occurs in a villa that allows pets, Abahana Villas will not request the departure from the stay, but may charge the guest, as a penalty for non-compliance, up to three times the established cost for accommodating pets in the villa.
10.6. Access to the Property
During the stay, the villa is for the exclusive use of the guests. However, guests must necessarily allow access to Abahana Villas staff or any of its suppliers during their stay for verifying the obligations indicated in this document, for carrying out intermediate cleanings (in the case of stays longer than ONE (1) week), for pool and garden cleaning, as well as to proceed with repairs or actions derived from any incident occurring at the property during their stay. In any case, Abahana Villas staff will knock on the villa door at least twice before entering and will only use the key if there is no response from the guest.
10.7. Threats or Reasonable Doubts about Serious Damage to the Property
Abahana Villas reserves the right to annul or cancel the rental if there are threats or reasonable doubts about the possibility that the guest might cause serious damage to the property. Non-compliance with the conditions of use and/or departure leads to the automatic termination of the booking and the loss of the security deposit.
10.8. Energy
The cost of energy consumption is included in the rental of our villas, and its rate is established based on a maximum daily consumption of 15kWh/person. All guests are recommended to make responsible and reasonable use of heating, air conditioning, and energy in general. We remind you of the importance of turning off lights and especially air conditioning units when the villa is unoccupied.
10.9. Cleaning Costs
The costs of end-of-stay cleaning and intermediate cleanings (for stays longer than ONE (1) week) are included in the price of the booking and are governed by what is indicated in clause 2 of the general conditions.
10.10. Keys to the Property
The guest will be provided with one complete set of keys to the property. No additional sets of keys will be provided.
10.11. Additional Services
The guest can contact the bookings department for advice, booking, or contracting various supplementary services for their stay, such as:
- Additional equipment (extra beds, cots, high chairs, fans, pool towels, and bathrobe)
- Laundry and dry cleaning
- Special cleanings
- Luggage storage
- Security service
- Car, motorcycle, and bicycle rental
- Airport transfers and Taxi bookings
- Leisure bookings (theme parks, restaurants, excursions, spas, massages, event ticket bookings, etc.)
- Babysitting service and Chefs
- Fresh product delivery
- Booking of workspaces at our Headquarters
We recommend contacting us sufficiently in advance to ensure the availability of these services from the beginning of the stay or during its course.
Abahana Villas will provide the guest with an informational brochure detailing these services and how to contract them.
11. Change or Cancellation of Booking due to Unforeseen Circumstances for Abahana Villas
Abahana Villas reserves the right to substitute the booked accommodation with another of similar characteristics if a serious unforeseen event prevents the guest from enjoying their stay in the planned villa. If substitution with a similar villa is not possible or the proposed villa is not to the guest's liking, Abahana Villas will offer the guest a change of date or cancellation of the booking, refunding the guest the total amount paid.
12. Benefits and Responsibilities
Except for transcription errors, the information regarding the description of the accommodation is established in good faith based on visits to the villa and indications from the owner. Abahana Villas is responsible for ensuring the villa description corresponds to its general characteristics, although the guest accepts that there may be occasional minor changes in its contents as a consequence of regular use, such as appliances, outdoor furniture, or decorative elements that are periodically renewed.
Abahana Villas is not responsible for possible modifications affecting the accommodation or its surroundings that are not directly controllable by Abahana Villas. Specifically, the guest assumes they cannot claim any penalty if any of the following anomalies exist, provided they could not have been prevented or foreseen by Abahana Villas.
Abahana Villas will not be responsible for potential errors in the descriptions provided by tour operators or external agencies. The guest, once having booked with a tour operator or agency, must necessarily check the exact description of the property on the Abahana Villas website, which is ultimately responsible for their stay.
12.1. Works
Accommodations are generally private properties of different individual owners and are usually located in large residential areas, so unexpected construction work may occur nearby. This construction work is usually carried out by owners, construction contractors, or governmental organizations with whom we have no relationship, so Abahana Villas has no influence on such activities. Therefore, the guest assumes when booking their villa that neither Abahana Villas nor the villa owner bear any responsibility regarding disturbances caused by construction work not commissioned by the Supplier of the accommodation.
12.2. Satellite/Cable Television
If the description indicates satellite or cable TV, this does not automatically mean that all the channels you desire can be received. The homeowners, being of different nationalities, have decoders that do not always capture all international channels but only a selection of them.
12.3. Water, Electricity, and Internet
In the event of occasional interruptions in the supply of water, electricity, and/or internet by municipal, regional authorities, and/or service providers, the guest assumes that neither Abahana Villas nor the villa owner bear any responsibility regarding the inconvenience or damages occasioned by such limitations.
12.4. Accidents and Thefts
Neither Abahana Villas nor the property owner are liable for any damage or injury (injuries, illness, death, material damage, or theft) suffered by the guest or their companions during their stay. The guest, by making the booking, assumes responsibility for their personal safety and that of their belongings and exempts Abahana Villas and the villa owner from any liability regarding them. To minimize potential risks, special caution is requested in the use of the kitchen, as well as of the pool, as these are areas of the property with additional risks for the guest, as well as ensuring that all doors and windows of the property are properly closed. These recommendations are especially advised if children and/or elderly persons are among the guests.
13. Suggestions and Incidents
Abahana Villas has a preventive and corrective incident detection system developed during the winter months, as well as a weekly review system of established control points on the property. Through these procedures, we prevent and/or detect the vast majority of incidents in our property portfolio to ensure you have an unbeatable stay. Additionally, we would appreciate it if you could inform us by phone, at the email info@abahanavillas.com, or at our check-in offices, of any incident or suggestion that, even if it does not significantly affect your stay, could help us continue improving our service to our guests.
Despite our quality policy and guest service, due to the full occupancy of our villas in the summer months, there may potentially be an incident we have not detected in the villa subject to your stay. If this is the case, please inform us of it during the first 48 hours of your stay via our email info@abahanavillas.com so we can resolve the problem as quickly as possible, affecting your stay as little as possible. Once the first 48 hours of the stay have passed, the guest will lose their right to claim for damages detected prior to their arrival. This indication is necessary to prevent a guest from being blamed for breakage or shortage corresponding to previous guests that was not detected by our team during the pre-arrival check.
It is important that the guest assumes and understands that the existence of incidents is inherent to the use of the property itself and that, on some occasions, their occurrence is impossible to foresee (e.g., problems with septic tanks, boiler issues, tap breakages, electrical faults, etc.) and, on others, may be beyond our control (e.g., general power outages, construction work in the neighbourhood, noise from neighbours or animals, presence of insects, etc.).
The Abahana Villas team will, in any case, do everything in their power to resolve or minimize the impact of any incident during your stay. However, the guest assumes, by contracting the stay, that Abahana Villas will only be responsible for incidents over which it has control and the real capacity to resolve during the guest's stay, and that certain incidents, especially in high season, require a longer resolution time than the guest might wish, because they require assistance from specialized suppliers whose response time is not guaranteed.
We ask our guests for maximum cooperation in detecting and accurately reporting incidents, and that they be communicated politely and constructively to our team, as the team has the utmost willingness to resolve them but needs your full cooperation and respect to do so.
Incidents must be reported by telephone (+34 965 87 45 40) or by writing to our email address info@abahanavillas.com, not through intermediary agencies.
If the incident is not resolved satisfactorily within 48 hours of its telephone report, the guest may submit their claim in writing to our email address info@abahanavillas.com. If the guest moves to another Abahana Villas accommodation or leaves the rented accommodation early without consulting Abahana Villas, they will lose all rights to compensation they might potentially be entitled to.
14. Validity and Competent Jurisdiction
The contractual relationship is subject to Spanish law and the Courts and Tribunals of Denia (Alicante) for any divergence or claim that may arise between the parties in relation to the stay in our villas.
15. Data Protection
In accordance with Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights of December 5, 2018, which adapts Spanish legislation to the General Data Protection Regulation of the European Union, you are informed that your data will be incorporated into an automated guest file by this company, for the purposes of your commercial relationship and subsequent information, as well as that your data may be transferred to other third parties in legally foreseen cases, such as financial auditors, competent Administration Bodies for control, registration, and inspection purposes, and public notaries in case the document is notarized.
Likewise, you are informed that you may exercise your rights of access, rectification, deletion, portability, limitation, or opposition to the processing of your data, as well as withdraw the consent given, by written communication addressed to ABAHANA VILLAS S.L.U. at the following address: Ctra. Moraira-Calpe Nº 193. Ptda Moravit. 03724 Teulada-Moraira - ALICANTE - SPAIN, providing a photocopy (both sides) of your ID or alternatively, sending said scanned documentation to the following email address: info@abahanavillas.com.
Furthermore, you may exercise your right to file a complaint with the Spanish Data Protection Agency C/ Jorge Juan, 6, 28001 Madrid, +34 901 100 099 - +34 912 663 517 (www.agpd.es), particularly if you consider that the protection of your data has been violated or you have not obtained satisfaction from Abahana Villas in the exercise of your rights.
