NEW CHALLENGES, SAME GOAL: YOUR HOLIDAY

The last few months have meant great changes in our habits, and the Abahana Villas team has strengthened and adapted to continue creating unforgettable memories for our guests, assuming and carrying out, all the necessary measures to make your stay completely safe.

 

 

YOUR WELFARE IS OUR TOP PRIORITY.

 

Since May 2020 we have had the opportunity to carry out our COVID-19 Safe Villas Project, which integrates a complete set of preventive measures. We can say with satisfaction that the Covid-19 Safe Villas Project has been a success as we have been able to combine excellent levels of service and security for our guests.

 

WHEN SAFETY BECOMES PEACE OF MIND

First and foremost, we want you to have a unique holiday, with complete peace of mind. In Abahana Villas we've brought in new hygiene and safety rules for cleaning and disinfecting and risk prevention, backed by our specialist technical experts and being implemented right now to look after you and your loved ones.

 

 

PRODUCTS AND TREATMENTS

 

At Abahana Villas we continue put in place additional reinforcements to our cleaning protocols, which have been specially designed to set even higher standards of cleaning and disinfection in all our villas and updating and adapting them to current circumstances.

 

 

 

 

Guaranteed disinfection

Each villa will has a strict cleaning and disinfection process coordinated by our Quality Control department and the cleaning teams. Every room will be cleaned using a set of virucidal products that have been authorised and registered with the Ministry of Health for their proven efficacy against the virus and that comply with standard UNE-EN 14476 on Chemical Disinfectants and Antiseptic.

New measurements

In all stays, the specific measures recommended by the Ministry of Health are carried out, so we can ensure the complete safety of our guests. A continuous improvement sequence is incorporated into these measures to adapt them to new regulations and techniques issued by the Ministry of Health and compiled by the Ministry of Tourism for application across our sector.

Personal Protective Equipment (PPE)

All our Equipment is equipped with individual protection equipment (masks and gloves) to use in any interaction they have with guests. Plus, we have installed protective equipment (screens) and specific products (hydroalcoholic gel hand sanitisers) in our offices to guarantee your safety in all our facilities.
 

 

 

PROCESSES ADAPTED TO STEP UP SAFETY

In addition to incorporating the products and treatments described above, at Abahana Villas we have also reinforced the safety of all processes that may involve some kind of physical contact. These are some of the specific measures in place.

 

Check-in

Villa keys disinfection and personalized attention with only one person in each guest service station with limited capacity inside our Check-in offices, applying our prevention measures and security protocol, in each entry process and delivery of keys.

Deep cleaning

Cleaning, sterilisation and disinfection throughout the villas most commonly used.
 

Maximum resources

We have increased the resources in our telephone service so you can always contact our bookings and tourism service team, as well as with our Quality Control team in the Office that manages your villa.
 

 

 

ALWAYS WITH A SMILE, MORE APPROACHABLE THAN EVER.

Even at this time of so much uncertainty, we’re here for our guests, offering our best services and updated information on the guidelines we're putting in place so you can decide on your holiday with greater peace of mind. We're grateful for the trust placed in us by the thousands of guests who choose Abahana Villas every year to enjoy their holiday and create unforgettable experiences.

 

WE WERE LINKED BEFORE WE MET - THE EXPERIENCE WILL BE UNFORGETTABLE. 

LOOKING FORWARD TO SAYING HELLO! AGAIN SOON